If your employees haven't received the welcome email, ask them to follow these steps:
- Check Spam or Junk Mail: Ensure the email hasn't been marked as spam.
- Verify Email Server Settings: Cabify emails might be blocked by your company's email server settings. Contact your email administrator or our support team from the "Help" section in the app to resolve this.
To get your employees started while fixing the email issue:
- Share this article: It contains steps for your employees to complete their registration through the Cabify app. You can print this article and distribute it in your office, or share it internally via your corporate email or messaging service.
If you continue to have difficulties as an administrator, we encourage you to contact us through the help section in the app or on the website.
If you are a user and are still experiencing login issues, please do not hesitate to reach out to us using this form.
We are here to help you.